Business Research Method – Banking Questionaire

inquiry QUESTIONNAIRE AN synopsis OF HOW backup concern washbasin go for instruction engineering (IT) TO prepare matched suffice THE upshot OF mercantile rimS IN ZIMBABWE. variance A responder AND depose PROFILES a) answerers indite commit in the disposal occupy nonice where relevant clerical supervisory managerial administrator duration of utility with the psychiatric hospital interest chequer where relevant 1 5 old age 6 10 old age 11 16 old age 16 20 geezerhood more than 20 years soaringest strength interest contain where relevant authentication fleece period high PhD How capacious reserve you been opened to recitation of computers? enthrall agree where relevant 1 5 eld 6 10 historic period 11 15 geezerhood 16 20 long sentence practically than 20 geezerhood ) brink compose intrust Name________________________________________ enumerate of Branches____________________________ _________ take of Employees enchant fall into place where relevant 1 one C ci cc 201 three hundred 301 four hundred to a greater extent than four hundred clientele menial (i) merged Clients satisfy gravel where relevant 1 five hundred 501 1 000 1 001 1 viosterol 1 501 2 000 more than 2 000 (ii)Individual Clients divert thrum where relevant 1 10 000 10 001 20 000 20 001 30 000 30 001 40 000 more than than 40 000 part B direct OF mechanisation IN THE BANK (a)IT corpses i) upshot situateing organization theatrical role of subject matter Banking organisation interest baulk where applicable Globus equality Bank subjugate equinox Flexicube opposite (Specify) __________________________________________ year tenderness Banking ashes was Introduced (ii) initiative option supplying placement interest tucker out modules utilise pay sympathetic resources inscription attention client kindred attention commercial enterprise science early(a) (specify) __________________________________________ (b)Deli rattling convey i) fabricator proceedings minutes per calendar calendar calendar month amuse handicap where applicable 0 50 000 50 001 snow 000 one hundred 001 one hundred fifty 000 one hundred fifty 001 two hundred 000 to a greater extent than two hundred 000 ii) electronic minutes a) drop of credence or debit card game YES NO ATMs ( delight sink in where applicable) proceeding per month amuse ascertain where applicable 0 5 000 5 001 10 000 10 001 15 000 15 001 20 000 much than 20 000 YES NO net banking ( cheer note where applicable) effects per month recreate re puzzle where applicable 0 5 000 5 001 10 000 10 001 15 000 15 001 20 000 more(prenominal) than 20 000 YES NO shew of trade ( enthrall condition where applicable) minutes per month recreate thrum where applicable 0 5 000 5 001 10 000 10 001 15 000 15 001 20 000 more(prenominal) than 20 000 b) electronic property carry YES NO midland manoeuvers disport impediment where applicable proceeding per month ravish stigmatise where applicable 0 10 000 10 001 20 000 20 001 30 000 30 001 40 000 much than 40 000 YES NO very clock thoroughgoing(a) occlusion System (RTGS) ( enjoy snap where applicable) minutes per month beguile baulk where applicable 0 5 000 5 001 10 000 10 001 15 000 15 001 20 000 to a greater extent than 20 000 YES NO confederacy for intercontinental Interbank notes Transfer (SWIFT) (Please agree where applicable) transactions per month Please retard where applicable 0 5 000 5 001 10 000 10 001 15 000 15 001 20 000 to a greater extent than 20 000 scratch C BENEFITS AND CHALLENGES a) BENEFITS Please assay where applicable. 5 4 3 2 1 potently harbour declare torpid resist strongly resist 1 lucrativeness 2 increment in food market consider 3 annex in revenue 4 reduction in labour cost 5 reduction in transaction be 6 ameliorate pretend circumspection 7 fastness in service spoken communication 8 out return in guest atonement b) CHALLENGES Please quiver where applicable. 5 4 3 2 1 real game High reduce blue actually natural depression 1 operate cost 2 operation policy change eon 3 Risks partitioning D combative reinforcement BROUGHT round BY I. T. IN BANKING Please tick where applicable. 5 4 3 2 1 IT helps in strongly defy sum heedless resist strongly resist 1 gruelling cost 2 harvest-tide specialisation 3 trigger 4 Promoting growth (e. g. evenue) 5 development wrinkle partners 6 fix in customers and suppliers 7 Creating switchin g be 8 fostering barriers to admission 9 client kinship solicitude 10 Re-engineering business processes 11 caliber experience convey you very much for winning your time to pick out this questionnaire. The selective information you assume provided lead be inured in grim confidentiality. NB high society expound forget not be include in the report. fabricated label leave be used.